Exchange & Refund policy

 

Products can be refunded & exchanged within 14 days from receiving date under the following conditions:



1-         For products to be refunded it must be in its original Condition (unopened & unused) resalable.

2-         If there is a manufacturing defect or not matching the description on the site, although we check products thoroughly before shipping.

 

Refunds in Kuwait:



1-     The process take from 3-5 working days starting from the date the issue was received.

2-     Refunds depends on the payment method, either by (coupon), or refund the amount on the bank account.

3-     Refunds on bank account takes from 10-15 working days.

 

International refunds:



1-      Refunds on bank account takes from 10-15 working days starting from the date in which we received the product.

2-      Refunds depends on the payment method, either by (coupon), or refund the amount on the bank account.

3-       20 $ will be deducted from the original amount of the returned products in the international refund process.

 

 

Refund Request:


You can submit your Return request through the Brandatt.com or Brandatt application, Or call our customer service 24/7 service on +965 1844222.